Welcome to FCLD's Frequently Asked Questions Guide for Blackboard 9. Use the search bar at the top of the screen to search for answers to frequently asked questions about Blackboard, or click on one of the categories below to filter the questions. If a post was helpful to you, please let us know by rating it.
* How can I get help with Blackboard?
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help
FCLD offers seminars on Blackboard and other technologies throughout the year. For a current list, go to http://hartford.edu/academics/faculty/fcld/workshops/default.aspx.
Once logged in to Blackboard, the Help link in the top margin of Blackboard links to many helpful resources, including video tutorials, for both students and instructors.
Help is also available from any Control Panel in the Help area:
Blackboard Help – The Blackboard manual provided by Blackboard.
Contact Support – generates an e-mail to FCLD.
Video Tutorials – Video tutorials created by Blackboard.
If these resources do not solve your problem, email fcld@hartford.edu. If FCLD is unavailable to help, Google it. Answers to common Blackboard questions may be found on other University websites, but be sure they are using Blackboard 9.1.