* I filled out the "Forgot Your Password?" page, and the confirmation link I received did not work.

When you fill out the information on the "Forgot Your Password?" page, you will receive a link in your University email to change your password.  If your email does not let you click on the link, or if you receive an "Access forbidden" error message, try cutting and pasting the link into your browser instead.  (The link is very long, so you will need to ensure you are pasting the entire link into the browser.)