* How can I get help with Blackboard?

FCLD offers seminars on Blackboard and other technologies throughout the year.  For a current list, go to http://hartford.edu/academics/faculty/fcld/workshops/default.aspx

Once logged in to Blackboard, the Help link in the top margin of Blackboard links to many helpful resources, including video tutorials, for both students and instructors.

Help is also available from any Control Panel in the Help area:
Blackboard Help – The Blackboard manual provided by Blackboard.
Contact Support – generates an e-mail to FCLD.
Video Tutorials – Video tutorials created by Blackboard.

If these resources do not solve your problem, email fcld@hartford.edu.  If FCLD is unavailable to help, Google it.  Answers to common Blackboard questions may be found on other University websites, but be sure they are using Blackboard 9.1.